Operating Model Design involves an initial assessment of the HR function in order to understand the key issues to be addressed.

Depending on the outcome, the scope of work could include:

  • Identification of the current operating model (SWOT analysis)
  • Identification of options for change affecting staff, structure, processes and systems
  • Detailed recommendations covering the new model for HR, incorporating:
    • HR Business partner role
    • Role of HR staff
    • Decentralised/Centralised models
    • Potential benefits of a shared service centre for HR
    • A work stream focusing on the role of the manager
    • Recommendations on the appropriate programme of work ranging from individual workshops through to a full HR transformation programme