Knowledge
Have you been to India recently?
Date Uploaded: [ 18-04-2008 ] Filesize: [ 150k ]
This is the question that everyone is asking when the conversation turns to reducing the cost of the company’s back office operations.
General Electric’s (GE) Jack Welch cites the 70:70:70 rule – 70% of your processes should be outsourced, 70% of those should be outsourced offshore, and 70% of your offshore outsourcing should be done in India.
Morse has recently completed a study tour of major BPO providers in India. We have combined this understanding with our experience of helping major companies transform their back office operations – including through outsourcing to India – to address the following questions.
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