united kingdom | worldwide

 

We have a dedicated usability practice whose expertise and services help you to ensure that systems deployed by your public sector organisation are successfully adopted and used by your users.

Our usability services include:

  • Strategic consulting – help with directing your web, portal, intranet and extranet strategies. 
  • Building the context of use - we will analyse your business requirements and develop business aligned recommendations.  
  • Content organisation -  we will analyse your content and develop taxonomies reflecting business goals and user behaviours.
  •  Visual design and development - we work with you to develop interfaces that are compelling, usable and attain business goals. 
  • Usability testing - throughout any solution implementation, we will evaluate usability – using both experts and representative users. 
  • Accessibility – we can help you address the accessibility compliance challenge via web accessibility evaluation, accessibility testing and training.

 

 

e-Government website accessibility

e-Government website projects must comply with the legislative standards if they are to meet accessibility and usability regulations.

We have the specialist skills to ensure compliance with the following standards:

  • Disability Discrimination Act
  • Special Educational Needs and Disabilities Act (for Higher Education)
  • WCAG (Website Content Accessibility Guidelines) at "AA" and "AAA" standards.

Our consultants work closely with clients and their advisers to ensure all your web based materials are delivered in accessible and easy to use format.

We are committed to deliver to the W3C standards for HTML, CSS, XML and XSLT.